Privacy Policy

This Privacy Policy applies to your information we collect when you use our websites (including but not limited to memberstack.io, memberstack.webflow.io, and app.memberstack.io) and any products and services that are available on or through our websites. Throughout this Privacy Policy we’ll refer to our website and other products and services collectively as “Services.”

If you have any questions about this Privacy Policy, please contact us at team@memberstack.io.

If you are a member or visitor of a site which uses Services provided by MemberStack (“MemberStack Enabled Site”), the ‘End Users/Members’ section of this Privacy Policy applies to you.

If you are an independent contractor for MemberStack, the ‘Independent Contractors’ section of this Privacy Policy applies to you.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We destroy your data as soon as it's not longer needed for the purposes you agreed to when you provided it.

We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources.

Information You Provide to Us

The amount and type of information depends on the context and how we use the information. Here are some examples:

Information We Collect Automatically

We also collect some information automatically:

How We Use Information

We use information about you as mentioned above and as follows:

How We Share Information

We do not sell your private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

Other Things You Should Know

Transferring Information

MemberStack is a worldwide service. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, which may have rights and protections that are different from those in your home country.

Opting Out of Electronic Communications

You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.

Our Commitment to Protecting Your Data

Our customers may benefit from a number of rights in relation to their information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so via your MemberStack account settings or by contacting us. Upon request, MemberStack will provide you with information about whether we hold any of your personal information. By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format.

If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

For more information about our commitment to data protection, please see the MemberStack Data Protection policy.

End Users/Members.

This section should always be read in conjunction with the specific Privacy Policy and Terms of Service, if any, of the MemberStack Enabled Site which will contain further details regarding the processing of your personal data by the MemberStack Enabled Site.

You can get more information about MemberStack by visiting the ‘about MemberStack’ section of our support site. MemberStack assists its users/customers in providing their end users with a better experience and service as well as assist them in diagnosing technical problems and analyzing user trends. Most importantly, through MemberStack’s Services, the functionality of the MemberStack Enabled Site can be improved, making them more user-friendly, more valuable, and simpler to use for the end users.

MemberStack has no direct relationship with the end users whose personal data it processes. An individual end user who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the MemberStack customer (the data controller) whose MemberStack Enabled Site you are using. If requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Privacy Policy Changes

Although most changes are likely to be minor, MemberStack may change its Privacy Policy from time to time. MemberStack encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification through e-mail or your dashboard). Your continued use of the Services after any change in this Privacy Policy will constitute your consent to such change.

Last modified: October 14, 2019